Refund and Cancellation Policy
We, at "Edukriti Learning Solutions Private Limited" (hereinafter 'ELSPL' or ‘Entrance360’), are committed to respecting your online privacy and recognize your need for appropriate protection and management of any "Personal Information" you share with us. Should we ask you to provide certain information by which you can be identified when using any of our websites, online products etc. (hereinafter ‘Platforms’), then you can be assured that it will only be used in accordance with this privacy statement.
This Policy outlines the following:
1. The types of Personal Information that we collect and hold.
We may collect the following information:
A. How we collect Personal Information?
We will only collect Personal Information by lawful and fair means. Personal Information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your Personal Information to us when communicating with us via social networks and other online channels, e.g. through your Facebook identity.
We do not collect Personal and Sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any Sensitive Information.
A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you as a User when you return to our platforms using the same computer and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use our platforms.
In the course of serving advertisements or optimizing the services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography or information about your professional or educational background) for the enhancement of your user experience by providing more relevant advertising. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Our platforms do not store unencrypted personally identifiable information in the cookies.
C. Log files, IP Addresses and Information about your Computer and Mobile Device
Due to the communications standards on the internet, when you visit our platforms we automatically receive the URL of the site from which you came and the site to which you are going to when you leave our platforms.
Additionally, advertisers receive the URL of the page you were on when you click on an ad on our platforms. ELSPL also receives the internet protocol (“IP”) address of your computer, your computer operating system and type of web browser you are using, email patterns, your mobile device and mobile operating system (if you are accessing our platforms using a mobile device), as well as the name of your ISP or your mobile carrier.
D. Rights to access correct and eliminate information about you
You have a right to access, modify, correct and eliminate the data you supplied to ELSPL. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.
E. Data Retention
ELSPL will retain your information for so long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Agreement.
2. What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may periodically send promotional email about new products, special offers or other information of entrance360.com and careers360.com which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the platform according to demographic interests
3. Links to Other platforms
Our platforms may contain links to other platforms of interest. However, once you have used these links to leave our platform, you should note that we do not have any control over that other platform. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such platforms and such platforms are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the platform in question.
4. How individuals can access and correct their Personal Information held by us?
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold, a small fee will be payable. If you would like a copy of the information held on you please write to email@example.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
5. Your Obligations
As a User, you have certain obligations to other Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly
Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of ELSPL.
For more information refer to Terms and Use
6. Cancellation and Refund Policy
Amount paid towards products purchased will neither be refunded nor adjusted under any circumstance. Our customer service team would be available to address any concerns related to the product and services rendered by us. For further information, please write to us at firstname.lastname@example.org or reach customer care on 011-40360360
ELSPL reserves the right to update, change or modify this policy at any time. Changes to our policy will be updated on our platforms only. You should check our policy from time to time to ensure that you are aware of the modifications. This policy was last updated on 26th June 2018.
Edukriti Learning Solutions Private Limited does not store or keep credit card data in a location that is accessible via the Internet. Once a credit card transaction has been completed, all credit card data is moved off-line only to ensure that the data/credit card information received is not accessible to anyone after completion of the on-line transaction and to ensure the maximum security. Edukriti Learning Solutions Private Limited uses the maximum care as is possible to ensure that all or any data / information in respect of electronic transfer of money does not fall in the wrong hands.
Edukriti Learning Solutions Private Limited shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
9. How to Contact Us
Edukriti Learning Solutions Pvt. Ltd.
6 Panchsheel Shopping Center
New Delhi -110017
Fax: 011-4929 1122